Headquarters:

18 Beim Fussebur

L-5364 Schrassig

Luxembourg

Contact:

+352 621 583 784

info@mymedbot.lu

Copyright © 2020 onwards MyMedBot Sarl.  All rights reserved.  Terms & Conditons. Privacy Policy.

Privacy Policy

21/05/2019

You are receiving this Privacy Policy because you are using the app of MyMedBot SARL, a société à responsabilité limitée, governed by the laws of the Grand Duchy of Luxembourg, having its registered office at 18 Beim Fussebur, L-5364 Schrassig and registered with the Luxembourg Registre de Commerce et des Sociétés under number B222512 (“MyMedBot”). As a result, this company is processing information about you which constitutes “personal data” and MyMedBot considers the protection of your personal data and privacy very important. MyMedBot is responsible for the processing of your personal data as it decides why and how it is processed, thereby acting as the “data controller”. In this Privacy Policy “we” or “us” refers to MyMedBot. The Privacy Policy contains general information about the personal data which we are processing about all users of our app, as well as your rights and our obligations in respect to all personal data collected about you. We invite you to carefully read this Privacy Policy, and for any further question in relation to the processing of your personal data, we invite you to contact Jacob Arnould at info@mymedbot.lu.

1. WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU

We collect various types of personal data about you during your use of our app, including:

  • Basic personal details such as your name; - contact data such as your telephone number and email address;

  • Information regarding your device;

  • Usage data (i.e. data and time of access of our app);

  • Your profile picture;

  • Your health data provided to us (i.e. you will have the option to enter personal health information and will be provided by the emission of an alert); and

  • Your geographical location data (via GPS or proximity to Bluetooth Low Energy beacon device).

  • Please note that we will not knowingly collect, use or disclose personal data from a minor under the age of 18 without prior consent from a parent and/or legal guardian.

2. THE WAY WE COLLECT PERSONAL DATA ABOUT YOU

We may collect or receive your personal data when you use the app, when you fill out feed- back forms, and when you participate in focus groups.

3. PURPOSES FOR USING PERSONAL DATA ABOUT YOU

The personal data collected from you will be used exclusively for the purpose of:

  • Management of our users (e.g. registration, account management, answer questions and provide technical support);

  • Management and improvement of our app;

  • Research and development purposes (analysis in order to better understand your needs and to better understand our business and develop our app);

  • Improve and personalize your experience;  

  • Improve the quality of our app;

  • Archiving and record-keeping; and

  • Any other purposes imposed by law and authorities.

4. LEGAL BASIS FOR USING PERSONAL DATA ABOUT YOU

We will not process your personal data if we do not have a proper justification foreseen in the law for that purpose. Therefore, we will only process your personal data in case of:

  • Contract performance (where your information is necessary to enter into or perform our contract with you);

  • Legal obligations (where we need to use your information to comply with our legal obligations);

  • Legitimate interests (where we use your information to achieve a legitimate interest and our reasons for using it outweigh any prejudice to your data protection rights);

  • Legal claims (where your information is necessary for us to defend, prosecute or make a claim against you, us or a third party); and

  • Consent (where you have consented to our use of your information).

5. WHO DO WE SHARE YOUR PERSONAL DATA WITH

We will not sell, share, or otherwise transfer your personal data to third parties, other than those indicated in this Privacy Policy.

In the course of our activities and for the same purposes as those listed in this Privacy Policy, your personal data can be accessed or transferred to the following categories of recipients, on a need to know basis to achieve such purposes:

  • Our personnel; - our service providers that provide services to us;

  • Our IT systems providers; cloud service providers, database providers and consultants;

  • Any third party to whom we assign or novate any of our rights or obligations to; and

  • Our advisors and external lawyers in the context of the sale or transfer of any part of our business or its assets.

The above third parties are contractually or lawfully obliged to protect the confidentiality and security of your personal data, in compliance with applicable law.

Your personal data can also be accessed by or transferred to any national and/or international regulatory, enforcement, public body or court, where we are required to do so by applicable law or regulation or at their request.

The personal data we collect from you may also be processed, accessed or stored in a country in jurisdictions outside the European Economic Area that may not provide an adequate level of personal data protections. For this purpose, we rely upon your consent to transfer the data to such jurisdictions. Your consent in this respect will be requested through ticking the relevant box while accepting this Privacy Policy.

6. STORAGE PERIOD OF YOUR PERSONAL DATA

Your personal data will be stored as long as necessary to fulfill the purposes for which it was collected or to comply with legal or regulatory requirements.

In no case, we will store your personal data for a period longer than 5 years.

7. YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA

You may exercise the following rights under the conditions and within the limits set forth in EU or other applicable data protection laws:

  • The right to request us to provide you with further details on the use we make of your personal data;

  • The right to access your personal data as processed by us;

  • The right to request the update of any inaccuracies in your personal data;

  • The right to request the deletion of your personal data;

  • The right to request the restriction of processing to specific categories of your personal data;

  • The right to withdraw your consent at any time, without affecting the lawfulness of the processing before such withdrawal;

  • The right to object, in whole or in part, to the processing of your personal data;

  • The right to object to the processing of your personal data for direct marketing purposes;

  • The right to request the portability of your personal data (i.e. that the personal data you have provided to us be returned to you or transferred to the person of your choice, in a structured, commonly used and machine-readable format without hindrance from us and subject to your confidentiality obligations);

  • The right to be notified in case of a personal data breach; and

  • The right to request a copy of the personal data that we hold about you.

If you have a question or want to exercise the above rights, you may send an e-mail to info@mymedbot.lu.

You furthermore have the right to make a complaint to the competent data protection authority.

8. JURISDICTION AND APPLICABLE LAW

This Privacy Policy is managed, interpreted and executed in accordance with the laws of the Grand Duchy of Luxembourg and any dispute will be subject to the exclusive jurisdiction of the courts of the Grand Duchy of Luxembourg.